Frequently Asked Questions

Everything you need to know about our high-performance blankets and gear.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your gear sooner.

How do I care for and wash my Rumpl blanket?

Most of our blankets are machine washable. We recommend using a front-loading washer on a cold, gentle cycle with a technical wash or mild detergent, then tumble drying on low heat.

What is your return policy?

We offer free returns and exchanges on all domestic orders within 30 days of purchase, provided the items are in new, unused condition with original packaging.

Are your products eco-friendly?

Yes, we are committed to sustainability. Our core line of blankets uses 100% post-consumer recycled polyester insulation and fabrics, diverting millions of plastic bottles from landfills.

Do you offer a warranty on your products?

Every Rumpl product is backed by a 1-year warranty against manufacturing defects. If your gear has a structural flaw, we will make it right.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay and Afterpay.